Privacy policy

Last updated: April 9, 2026

Cetras LLC operates this shop and website, including all associated information, content, features, tools, products and services, to provide you as a customer with a personalized shopping experience (the "Services"). Cetras LLC is built on Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use or share personal data when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our terms and conditions and this Privacy Policy, this Privacy Policy takes precedence with respect to the collection, processing and sharing of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use and sharing of your data as described in this Privacy Policy.

What personal data do we collect or process?

When we use the term "personal data", we refer to information that identifies you or can be directly associated with you. Personal data does not include information that is collected anonymously or anonymized in such a way that identification or attribution to you is not possible. Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from this personal data:

Contact data including name, postal address, billing address, shipping address, phone number and email address. Financial data including credit, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details. Account information including username, password, security questions, configurations and settings. Transaction information including items you view, add to your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions. Communications with us including information you provide when communicating with us, for example when you send a customer support request. Device information including information about your device, browser or network connection, IP address and other unique identifiers. Usage information including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data through the following sources:

Directly from you – We collect data when you create an account, access or use the Services, communicate with us or otherwise provide us with your personal data. Automatically through the Services – We collect data from your device or when you use our products or Services or visit our website, as well as through the use of cookies and similar technologies. From our service providers – We collect data when we engage service providers to enable certain technologies and they collect or process your personal data on our behalf. From our partners and other third parties.

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

Providing, customizing and improving the Services. We use your personal data to provide you with the Services. This includes fulfilling our contract with you, processing your payments, fulfilling your orders, storing your configurations and items you are interested in, sending notifications related to your account, creating, maintaining and otherwise managing your account, organizing shipping, facilitating returns and exchanges, enabling you to submit reviews, and creating a personalized shopping experience for you, for example by recommending products based on your purchases. Marketing and advertising. We use your personal data for marketing and advertising purposes, such as sending marketing and promotional communications by email, SMS or mail and displaying online advertising for products or services for the Services or other websites. Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action against potentially fraudulent, illegal, unsafe or malicious activities, protect public safety and ensure the security of our Services. Communication with you. We use your personal data to provide you with customer support and effective Services, respond promptly to your inquiries and maintain our business relationship with you. Legal reasons. We use your personal data to comply with applicable law or respond to lawful process, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual litigation or other adversarial proceedings, and to investigate potential violations of or enforce our terms or policies.

How do we share personal data?

Under certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

With Shopify, these are providers and other third parties that perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping). We share personal data with business and marketing partners who provide marketing services on your behalf and display advertising to you. We also share personal data within our corporate group or affiliates. In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, whereby Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services is shared with Shopify and third parties who may be located in countries other than your country of residence in order to provide and improve the Services for you. For more information about how Shopify uses your personal data and what rights you have, please see the Shopify Consumer Privacy Policy.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or are not controlled by us, you should review their privacy and security policies as well as other terms and conditions. We make no warranty and are not responsible for the privacy or security of such websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without restriction as to their use by us or by a third party.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal data from children who have not reached the age of majority in your country. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the contact details below to request deletion of that data.

Security and retention of your data

Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee "perfect security". We recommend that you do not use insecure channels when transmitting sensitive or confidential information to us. How long we retain your personal data depends on various factors, including whether we need the data to manage your account, provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and options

Depending on where you reside, you may have some or all of the rights listed below regarding your personal data. These rights are not absolute, may only apply under certain circumstances, and in certain cases we may decline your request to the extent permitted by law.

Right of access. You may have the right to request access to the personal data we hold about you. Right to deletion. You may have the right to request that we delete the personal data we hold about you. Right to rectification. You may have the right to request that we correct inaccurate personal data we hold about you. Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party under certain circumstances. Right to opt out of sale or sharing for targeted advertising. Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal data or to object to the processing of your personal data for purposes considered "targeted advertising" under applicable privacy laws. Managing communication preferences. We may send you promotional emails. You may opt out of receiving these emails at any time by using the unsubscribe option included in our emails to you.

If you reside in the United Kingdom or European Economic Area, you may additionally exercise the following rights: Right to object and right to restriction of processing. You may have the right to request that we stop or restrict the processing of personal data for certain purposes. Withdrawal of consent. Where we rely on consent to process your personal data, you have the right to withdraw that consent.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details below. Depending on where you reside, you have the right to appeal our decision by contacting us using the contact details below or by filing a complaint with the relevant data protection authority.

International transfers

Please note that we may transfer, store and process your personal data outside the country in which you reside. When we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date accordingly.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by phone, by email at cetrasllc@gmail.com or by post at 30 N Gould St Ste R, Sheridan, WY 82801, US. For the purposes of applicable data protection laws, we are the data controller for your personal data.